It normally takes 1-2 business days for us to process your order. 

Product processing time depends on the following aspects:

1. Quality inspection. We need to ensure that each product is perfect when it reaches the customer.

2. Transport packaging. Because the products are precious, they need to be carefully packed to avoid damage during transportation.

3. Whether there is inventory. For some very popular products, we cannot guarantee that they will always be in stock. We regularly monitor the inventory to ensure that the products are in stock.

Thank you for your patience.



Usually takes 7-14 business days.

For detailed information on standard delivery and express delivery, choose your shipping country or shipping region from below:

Country Cost FREE Shipping Shipping Method Shipping Time
United States,France, Germany, Italy, Spain, United Kingdom,Japan,South Korea $6.99 Orders Over $99.99 Standard Shipping 7-14 business days
$29.99 Orders Over $999.99 Express Shipping 4-7 business days

So sorry but we don't ship to APO, FPO & DPO Addresses. Thank you for your understanding.

The shipping time is a estimated time. Invalid address, customs clearance procedures, the COVID-2019, the bad weather or other reasons will lead to a longer delivery time than expected.


Package tracking websites:



Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Orturoffice cannot declare purchased items as a gift or list an amount that lower than the actual product price.

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